German eTrade GmbH is committed to responsible corporate governance. Integrity, alongside creativity, individuality and entrepreneurship, is one of the cornerstones of our corporate philosophy. Responsible management includes compliance with legal requirements, internal guidelines and ethical standards, which also include general human rights. Compliance is therefore a key aspect of our corporate culture. In order to prevent breaches of these principles, take preventative action and, if necessary, clarify, rectify and sanction them, we have established a reporting system that employees, business partners and external third parties can use to contact us.
Whistleblowers have the option of contacting German eTrade GmbH via our whistleblower system. Employees of German eTrade GmbH can also contact their managers directly, who are then responsible for forwarding the report to the person responsible for compliance.
Our internal procedure for investigating reports ensures that all reports, whether anonymous or not, are treated confidentially and forwarded to the person responsible for compliance. German eTrade GmbH treats every report as strictly confidential and protects persons who make a report in good faith from any form of discrimination.
German eTrade GmbH treats all data transmitted in the context of a report with the utmost discretion and uses it exclusively for the purpose of investigating and clarifying a potential violation, always in compliance with the applicable legal provisions.
Please note that our reporting system is used exclusively to report violations of laws, internal company guidelines or our Code of Conduct. General complaints or questions about products and guarantees should be submitted via the regular communication channels.